You have up to 15 days after receiving your order to exchange it for another or request a return by mail:

1. Request the pickup.

If you are registered, access the Returns section and fill out the form.

2. Prepare your package with the delivery note.

Pack your items securely, in the original package if possible, and include the delivery note. It is important that you indicate in this document if you want to make a change in size or return and the corresponding items.

3. The carrier will come to your home to pick up your package.

Our carrier will contact you to inform you of the pick-up day and time.

    Attach delivery note with items to be returned marked

    I accept the Privacy Policy. see policy
    Responsable: ALMAZARA MAITINO S.L; Purpose: To attend to your request and send commercial communications; Legitimation: Execution of a contract, legitimate interest of the person in charge; Recipients: No data will be transferred to third parties, except legal obligation; Rights: You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information, which you can exercise by contacting: